1. Parties and scope
These Terms of Service and Website Use govern the use of seymenogluetkofte.com and its phone, WhatsApp, location and social media links between the visitor (“User”) and Seymenoğlu Cağ Kebap Et & Köfte Salonu / FARUK SEYMENOĞLU, trading as Seymenoğlu Cağ Kebap Et & Köfte Salonu (“Business”).
By using the website, the User confirms that these terms have been read. Mandatory consumer rights remain unaffected.
2. Services provided through the website
The website provides information and communication access rather than an online checkout service.
- Information about the Business, menu, products and services
- Phone and WhatsApp enquiries, reservation requests and order requests
- Directions and links to official social media accounts
- Journal and informational content
- The website currently has no membership, user account, shopping basket or online payment system
3. Menu, product, price and image information
Product names, descriptions, images, portion details and promotional content are provided for general information.
Prices, weight, availability, serving method, packaging and accompanying items may change according to supply, season and operating conditions. Current details should be confirmed by phone or WhatsApp before ordering.
Images are serving examples; actual appearance, portion and presentation may vary slightly.
4. Orders by phone or WhatsApp
A message or call does not by itself create a confirmed order. An order becomes binding after the Business confirms the product, quantity, price, collection or delivery method and estimated preparation time, and the User accepts those details.
The Business may decline or amend a request due to unavailable stock, operating capacity, delivery area, an obvious pricing or content error, incomplete contact details, technical failure or force majeure.
5. Delivery and collection
Where delivery is available, its area, fee, minimum order, estimated time and payment method are confirmed during the order.
Times are estimates and may be affected by traffic, weather, demand, preparation time and events outside the Business’s control. The User must provide accurate contact and address information and remain reachable.
6. Allergens and dietary requirements
Products may contain or come into contact with gluten, dairy, eggs, nuts, sesame, spices or other recognised allergens.
Users with allergies, intolerances or special dietary needs must inform the Business before ordering and confirm ingredients. Website descriptions are not medical or personalised dietary advice.
7. User responsibilities
- Use the website lawfully and in good faith
- Provide accurate contact and order information
- Do not attempt to damage or gain unauthorised access to the website or its systems
- Do not reproduce or commercially use content without permission
- Do not send unlawful, threatening or abusive content
- Follow the terms of WhatsApp and other third-party platforms
8. Third-party links
The website may link to WhatsApp, Google Maps, Instagram, Facebook, YouTube and similar services. Their availability, security, cookies, data processing and terms are controlled by the relevant provider. The Business does not guarantee uninterrupted operation of third-party services.
9. Intellectual property
Unless stated otherwise, text, menu descriptions, photographs, graphics, logos, brand elements, design, interface and software components belong to the Business or the relevant rights holder.
They may not be copied, altered, published or used commercially without written permission.
10. Service continuity and limitation of liability
Reasonable care is taken to keep the website secure and available, but maintenance, updates, infrastructure failures, outages, cyber incidents, natural events or other circumstances may interrupt access.
The Business does not promise uninterrupted operation, permanently current information or fault-free third-party services. Nothing in these terms excludes liability arising from intent, gross negligence or mandatory consumer law.
11. Personal data and privacy
For details about personal data and security, review the Privacy Policy, KVKK Clarification Notice and Security Policy. A privacy notice does not replace explicit consent or consent for commercial electronic messages where either is legally required.
12. Changes
These terms may be updated following changes in law, technical infrastructure, services or operations. The current version applies from the date it is published on the website.
13. Governing law and disputes
These terms are governed by the laws of the Republic of Türkiye. Consumers retain the right to apply to any legally competent authority, including consumer arbitration committees and consumer courts where applicable.
Contact
Business name: Seymenoğlu Cağ Kebap Et & Köfte Salonu
Official title: Seymenoğlu Cağ Kebap Et & Köfte Salonu
Data controller: FARUK SEYMENOĞLU
Address: İkizdere Yolu Üzeri 6. km, Ormanlı Köyü, İyidere/Rize, Türkiye
Phone and WhatsApp: +90 545 959 93 53
Email: