1. Data controller
Under Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is FARUK SEYMENOĞLU / Seymenoğlu Cağ Kebap Et & Köfte Salonu, trading as Seymenoğlu Cağ Kebap Et & Köfte Salonu.
2. Categories of personal data
- Identity data: name and other limited identity information voluntarily supplied
- Contact data: phone number, email, visible WhatsApp profile details and delivery address
- Customer transaction data: order, reservation, delivery, collection, feedback and correspondence records
- Transaction security data: IP address, access time, requested pages, limited browser/device information, error and security logs
- Legal transaction data: applications, complaints, authority correspondence and dispute records
- Special-category data is not requested; Users should not submit such data unless strictly necessary and legally appropriate
3. Purposes and legal grounds
Communication and information requests: answering questions and providing menu, price, opening-hours and location information on the grounds of contract, legitimate interest and the establishment or protection of a right under KVKK Article 5.
Orders and reservations: receiving and confirming requests, preparing products, arranging delivery or collection, providing after-sales support and managing disputes where necessary for a contract, legal obligation or legal right.
Financial and legal obligations: invoicing, accounting, responding to authorities and meeting consumer, tax and other statutory duties.
Website and information security: operating the website, detecting errors, preventing unauthorised access, maintaining logs and backups and investigating incidents on the grounds of legal obligation, legitimate interest or protection of a right.
Marketing communications: sent only after obtaining any separate commercial-message consent and explicit consent required by law, with an accessible opt-out method.
4. Collection methods
- Website and server access records
- Phone calls, WhatsApp messages and email correspondence
- Messages sent to official social media accounts
- Information supplied in person or in writing
- Order, delivery, invoicing and customer-service records
5. Transfers of personal data
Data may be transferred only where necessary for the stated purpose and permitted by KVKK.
- Legally authorised public bodies, courts and law-enforcement authorities
- Accounting, financial and legal advisers
- Hosting, server, backup, maintenance and information-technology providers
- Courier or delivery providers where an external service is used
- WhatsApp and social media platforms selected by the User
6. Retention and disposal
- Order and financial records are retained for statutory commercial and tax periods
- Communication records are retained according to completion and possible dispute periods
- Server and security logs may be retained for 6 to 24 months depending on risk and legal duties
- Records involved in litigation or an official request may be kept until the process is complete
- Data whose retention purpose has ended is deleted, destroyed or anonymised in accordance with applicable rules
7. Rights under KVKK
- Learn whether personal data is processed and request information about processing
- Learn the purpose of processing and whether data is used accordingly
- Learn the third parties to whom data is transferred in Türkiye or abroad
- Request correction of incomplete or inaccurate data
- Request deletion or destruction where the conditions in KVKK Article 7 are met
- Request notification of correction, deletion or destruction to recipients
- Object to an adverse result produced solely by automated analysis
- Claim compensation for damage caused by unlawful processing
8. Applying to the data controller
Applications may be submitted in writing to the Business address or through an electronic method permitted by law using contact details already registered with the Business.
The application should state the applicant’s name, signature where written, information sufficient to verify identity, notification address, contact details, the subject of the request and supporting documents. Responses are provided within the statutory period.
9. Separate nature of notice and consent
This notice fulfils the duty to inform. It is not explicit consent. Where explicit consent is required, it is requested separately, for a specific purpose, after information has been provided and through a freely given choice.
10. Updates
This notice may be updated following changes in law, processing activities or technical infrastructure. The current text applies when published on the website.
Contact
Business name: Seymenoğlu Cağ Kebap Et & Köfte Salonu
Official title: Seymenoğlu Cağ Kebap Et & Köfte Salonu
Data controller: FARUK SEYMENOĞLU
Address: İkizdere Yolu Üzeri 6. km, Ormanlı Köyü, İyidere/Rize, Türkiye
Phone and WhatsApp: +90 545 959 93 53
Email: