1. Purpose
This Privacy Policy explains how Seymenoğlu Cağ Kebap Et & Köfte Salonu handles information obtained through the website and its communication channels.
2. Scope
seymenogluetkofte.com- Phone calls and WhatsApp enquiries or order requests
- Direct messages to official social media accounts
- Location and social media links on the website
3. Information that may be processed
Information supplied by the User: name, phone number, email, visible WhatsApp profile information, enquiry or order content, delivery address, feedback and voluntarily submitted documents or images.
Technical information: IP address, access date and time, requested page or file, limited browser and device information, server access records, error records and security records.
4. Purposes of use
- Responding to enquiries and processing order or reservation requests
- Providing product, price, stock, delivery, location and opening-hours information
- Preparing and delivering orders or arranging collection
- Improving service quality and resolving complaints
- Maintaining website security, continuity and performance
- Detecting unauthorised access and misuse
- Meeting legal obligations and establishing, exercising or protecting legal rights
5. Sharing information
Information is shared only where necessary for a defined purpose or legal obligation.
- Legally authorised public bodies, courts and law-enforcement authorities
- Hosting, server, backup, maintenance and information-technology providers, including the contracted hosting infrastructure
- Accounting, legal and other professional advisers
- Courier or delivery providers where an external delivery service is actually used
- WhatsApp and social media platforms chosen by the User
6. WhatsApp and social media
Third-party platforms may process account information, use cookies or similar technologies and process data outside Türkiye under their own privacy terms. Users should review the relevant provider’s policies.
7. Cookies and similar technologies
Users are informed about non-essential cookies and, where required, can accept or reject them through equally accessible choices. Preferences can be changed later.
8. Retention
- Completed enquiries are deleted after a reasonable period unless a dispute or legal requirement exists
- Order, accounting and commercial records are retained for statutory periods
- Server and security logs may be kept for 6 to 24 months according to risk and legal requirements
- Records connected with a dispute or official request may be retained until the process is complete
9. Information security
Reasonable technical and organisational measures are used to prevent unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed to be completely secure.
10. Children’s privacy
The website is not designed to knowingly collect personal data from children. A parent or legal guardian may contact the Business if information has been submitted without appropriate authority.
11. External links
External websites and platforms operate under their own privacy and security policies. The Business is not responsible for their independent practices.
12. Rights and applications
Data subjects may exercise the rights available under applicable personal-data law, including access, correction, deletion where conditions are met, information about transfers and objection to unlawful processing. Requests must contain enough information to verify identity and the subject of the request.
13. Policy changes
This policy may be revised in response to legal, technical or operational changes. The current text applies when published on the website.
Contact
Business name: Seymenoğlu Cağ Kebap Et & Köfte Salonu
Official title: Seymenoğlu Cağ Kebap Et & Köfte Salonu
Data controller: FARUK SEYMENOĞLU
Address: İkizdere Yolu Üzeri 6. km, Ormanlı Köyü, İyidere/Rize, Türkiye
Phone and WhatsApp: +90 545 959 93 53
Email: